The most difficult part is the first telephone call, so to decrease your anxiety, I will talk you through it:
On your first call I will endeavour to arrange your appointment as soon as possible. A date and time no more than a week away will be suggested but if you feel it is an emergency and can tell me, I may have a cancellation to offer you.
If, however you get through to my answering machine, you need only leave your name, contact number and a convenient time for me to reach you and I will try to ensure that I get back to you within a few hours (unless it is late at night, in which case it will be the next morning).
I will personally meet you, on arrival at my office, which is a private, separate building, tailor made to be as peaceful as possible.
In this relaxed, warm environment you will hopefully be able to describe the problem you are having and if not, I am there to help the process.